Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with a crypto casino? This page explains how to reach the No KYC Casinos team and what we can (and can't) help with.

How to reach us

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible — the casino name, the page you're referring to, and any relevant screenshots or dates — so we can look into it properly.

What we can help with

• Corrections or updates to information on a review, such as a bonus term, licensing detail, or supported cryptocurrency that has changed
• Feedback on your own experience with a site we've reviewed, including deposits, withdrawals, and support quality
• General questions about how we rank and compare crypto casinos
• Suggestions for sites or topics you'd like us to cover
• Reports of broken links, outdated offers, or technical issues on the site

What we can't help with

We're an independent review and comparison site, not a casino operator, payment processor, or regulator. That means we're not able to:

• Process deposits, withdrawals, or refunds on behalf of any casino
• Resolve account disputes, verification issues, or frozen funds — these need to go directly to the casino's own support team
• Provide tax or legal advice; if you have questions about how gambling winnings or crypto gains are taxed in your state, a qualified tax professional is the right person to ask
• Offer guidance on bypassing a casino's verification checks, state restrictions, or geoblocking — we don't advise on evading KYC, AML, or sanctions checks under any circumstances

If your issue is with a specific casino's account, deposit, or withdrawal, contact that casino's support team first. Most crypto casinos, including those featured on this site, run live chat or email support that can look into individual account issues far faster than we can.

Why crypto casino details change quickly

Bonus terms, supported coins, and even licensing arrangements at offshore casinos can change without much notice. We do our best to keep our reviews current, but if something looks out of date — a bonus amount, a wagering requirement, or a coin that's no longer accepted — let us know and we'll check it against the operator's current terms.

Responsible gambling and support

If you're finding it hard to control your gambling, or you're contacting us because of a problem with spending rather than a question about a review, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has further tools and information, including a reminder that offshore crypto casinos generally don't offer the same self-exclusion or player-protection tools as US state-regulated operators. Gambling is intended for entertainment only, carries a real risk of losing money, and is restricted to adults who meet the minimum age set by the site and their state — 18+ or 21+ depending on the operator.

Learn more about us

For background on how No KYC Casinos researches and ranks crypto casinos, visit our About Us page. Our Terms and Conditions page covers how the site operates and how we handle commercial relationships with the operators we list.